Complimentary shipping on all orders over 5000
Pre-Collect - made to order, shipped in 10 days
Account

Terms of service

Last updated: September 11, 2026

These Terms of Service ("Terms") govern your access to and use of the RECOLLECT website, store, and related services (collectively, the "Services").

The Services are operated by RECOLLECT. By accessing or using our Services, browsing our website, creating an account, or placing an order, you agree to be bound by these Terms.

Please read these Terms carefully before using our Services. If you do not agree with any part of these Terms, please do not use our Services.

1. Use of Our Services

You agree to use the Services only for lawful purposes and in accordance with these Terms.

You must not use the Services:

  • For any unlawful or fraudulent purpose

  • To violate any applicable laws or regulations

  • To interfere with or disrupt the operation or security of the website

  • To attempt to gain unauthorized access to any part of the Services

  • To transmit harmful, malicious, or disruptive material

  • To misuse or reproduce our content, designs, branding, or intellectual property without permission

We reserve the right to refuse service, suspend accounts, or restrict access to the Services where we reasonably believe these Terms have been violated.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, measurements, colours, pricing, and other information displayed on the website are accurate and up to date.

However, colours and appearance may vary depending on your device, screen settings, lighting, photography, and other factors.

We do not guarantee that product images or descriptions will appear exactly the same on every device.

Product availability may change at any time without notice.

We reserve the right to:

  • Limit the quantity of products available for purchase

  • Discontinue products

  • Correct errors or inaccuracies in product information

  • Change product descriptions, specifications, or pricing

  • Refuse or cancel an order where necessary

3. Pricing and Payments

All prices displayed on the website are subject to change without notice.

The price applicable to your order is the price displayed at the time you complete your purchase, subject to any applicable taxes, shipping charges, or other fees shown during checkout.

You agree to provide accurate and complete payment and billing information when placing an order.

We use third-party payment and technology providers to process payments and facilitate transactions. Your payment information may therefore be processed by such providers in accordance with their applicable terms and privacy policies.

4. Orders and Order Acceptance

Placing an order through the website constitutes an offer to purchase the selected products.

After placing an order, you may receive an order confirmation acknowledging that we have received your order. This confirmation does not necessarily mean that the order has been accepted.

We reserve the right to accept, reject, limit, or cancel an order for reasons including, but not limited to:

  • Product availability

  • Pricing or listing errors

  • Payment issues

  • Suspected fraudulent or unauthorized activity

  • Incorrect customer or shipping information

  • Errors in the ordering process

If we cancel an order after payment has been received, any applicable refund will be processed through the appropriate payment method, subject to applicable law.

5. No Returns or Exchanges

All purchases from RECOLLECT are final sale.

We do not offer returns or exchanges for products purchased through our website, including requests arising from:

  • Change of mind

  • Incorrect size selection

  • Incorrect colour selection

  • Personal preference

  • No longer requiring the product

  • Ordering multiple products or sizes with the intention of returning some items

Customers are responsible for reviewing product information, measurements, size guides, colours, and other relevant details before placing an order.

For information regarding damaged, defective, or incorrectly supplied products, please refer to our Returns & Exchange Policy.

Nothing in these Terms is intended to exclude or limit any rights that cannot lawfully be excluded or limited under applicable law.

6. Shipping and Delivery

We will make reasonable efforts to process and dispatch orders within the timelines communicated on the website or during checkout.

Delivery timelines may vary depending on the destination, shipping provider, availability, operational circumstances, weather, holidays, or other factors outside our reasonable control.

Once an order has been handed over to the shipping provider, delays caused by the carrier may be outside our control.

You are responsible for providing accurate shipping and contact information. RECOLLECT is not responsible for delivery issues resulting from incorrect or incomplete information provided by the customer.

7. Accounts

Certain features of the Services may allow you to create an account.

You are responsible for maintaining the confidentiality of your account credentials and for all activity carried out through your account.

You agree to provide accurate information and to keep your account information updated.

If you believe that your account has been accessed without authorization, please contact us promptly.

We reserve the right to suspend or terminate accounts where we reasonably believe that the account has been used in violation of these Terms or applicable law.

8. Intellectual Property

All content available through the Services, including but not limited to:

  • Brand names and logos

  • Product photographs

  • Product descriptions

  • Website design and layout

  • Graphics and visual elements

  • Text

  • Videos

  • Illustrations

  • Other original materials

is owned by or licensed to RECOLLECT and is protected by applicable intellectual property laws.

You may access and use the website for your personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, copy, publish, sell, or commercially exploit our content without our prior written permission.

9. Third-Party Services and Links

The Services may contain links, integrations, or features provided by third parties.

Third-party services may include payment providers, shipping providers, analytics services, social media platforms, or other technology providers.

We are not responsible for the content, policies, availability, security, or practices of third-party websites or services that we do not control.

Your use of third-party services may be subject to the terms and policies of those third parties.

10. Privacy

Your use of the Services is also subject to our Privacy Policy, which explains how we collect, use, process, and disclose personal information.

By using the Services, you acknowledge that you have read and understood our Privacy Policy.

11. Errors and Corrections

There may occasionally be information on the Services that contains typographical errors, inaccuracies, omissions, or outdated information relating to products, pricing, availability, descriptions, promotions, shipping, or other matters.

We reserve the right to correct such errors and update information at any time without prior notice.

Where permitted by law, we reserve the right to cancel or modify an order affected by an obvious pricing, product, or listing error.

12. Prohibited Activities

You may not use the Services to:

  • Engage in fraudulent or deceptive activity

  • Attempt to circumvent security measures

  • Access accounts or systems without authorization

  • Introduce viruses, malware, or other harmful code

  • Scrape, copy, or systematically collect website content without permission

  • Interfere with the operation of the Services

  • Use automated systems to place orders in a manner that disrupts or abuses the Services

  • Impersonate another person or entity

  • Use the Services in violation of applicable law

We reserve the right to take appropriate action where prohibited activity is identified.

13. Disclaimer

The Services and the information provided through them are made available on an "as available" and "as is" basis to the extent permitted by applicable law.

We do not guarantee that:

  • The Services will always be available or uninterrupted

  • The website will always be free from errors

  • All information will always be complete, accurate, or current

  • The Services will be free from viruses or other harmful components

We will make reasonable efforts to maintain and improve the Services, but certain interruptions or technical issues may occur.

14. Limitation of Liability

To the maximum extent permitted by applicable law, RECOLLECT will not be liable for indirect, incidental, special, consequential, or punitive losses arising from or relating to your use of the Services or purchase of products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

15. Force Majeure

We will not be responsible for delays or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control.

Such circumstances may include natural disasters, severe weather, acts of government, strikes, transportation disruptions, internet or telecommunications failures, supply-chain disruptions, pandemics, or other events beyond our reasonable control.

16. Changes to These Terms

We may update these Terms from time to time to reflect changes to our Services, business practices, legal requirements, or other operational reasons.

When we make changes, we will update the "Last updated" date at the top of this page.

Your continued use of the Services after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising from or relating to these Terms or your use of the Services shall be subject to the jurisdiction of the appropriate courts in India, subject to applicable law.

18. Contact Us

If you have questions regarding these Terms or the Services, you can contact us at:

RECOLLECT

Email: wearerecollect@gmail.com

Address:
A88, Street No. 11, 3rd Floor
A-88, 3rd Floor
110018, New Delhi, DL, India